{"id":25979,"date":"2026-06-23T23:02:41","date_gmt":"2026-06-24T04:02:41","guid":{"rendered":"https:\/\/plexusav.com\/?post_type=neuros_case_study&p=25979"},"modified":"2026-06-24T06:59:39","modified_gmt":"2026-06-24T11:59:39","slug":"event-control-center-av-over-ip-festival-crowd-control","status":"publish","type":"neuros_case_study","link":"https:\/\/plexusav.com\/es\/case-studies\/event-control-center-av-over-ip-festival-crowd-control\/","title":{"rendered":"PlexusAV and Event Control Center Revolutionize the Future of Festival Crowd Control"},"content":{"rendered":"
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Event Control Center (ECC)<\/a> is a Netherlands-based technology company focused on enhancing safety, communication, and situational awareness at large-scale events. The company was founded through a strategic collaboration between three leading players in the Dutch event industry: Crowd Care<\/a>, specialists in crowd management and event safety; GIGTECH<\/a>, specialists in event connectivity, CCTV, and IT solutions; and FE Telecom<\/a>, specialists in radio communication, CCTV, and mobile command units.<\/p>

By combining their expertise, Event Control Center developed the Showcase: an advanced, multifunctional workstation housed in a robust flight case.<\/a> Designed specifically for the dynamics of live events and productions, the Showcase enables a fully operational, professional Event Control Center to be deployed within a very short time, virtually anywhere in the world.<\/p>

The Challenge<\/h2>

Ahead of an exceptionally busy summer festival season in 2025, covering more than twenty large-scale events across almost every weekend, Event Control Center identified the need for a major upgrade to its crowd control infrastructure. The requirements were clear: maximum reliability, seamless interoperability across different venues and emergency service partners, and an intuitive system that could be operated effortlessly by users with varying technical skill levels.<\/p>

To meet these demands, Event Control Center partnered with PlexusAV<\/a>. Together with video technology partner Creative Technology, they developed a next-generation solution based on open standards, using the PlexusAV Platform and IPMX as the foundation. The ambition was clear: to set a new benchmark for modern Event Control Centers.<\/p>

Why PlexusAV<\/h2>

According to Ruud van Buren, Event Safety Manager at Crowd Care<\/a>, conventional solutions no longer met the operational demands of contemporary events.<\/p>

\u201cWe initially considered two paths: a traditional SDI or copper-based solution, or a more common AV-over-IP approach such as NDI. However, because our control center needs to operate seamlessly across multiple venues and with a wide range of emergency service partners, neither option fully met our needs. Traditional SDI solutions lacked flexibility, while typical AV-over-IP systems often struggle with interoperability,\u201d<\/em>\u00a0 Van Buren explains.<\/p>

\u201cWe needed a solution that was reliable, intuitive, and fast to deploy. Operators must have instant access to critical video feeds\u2014monitoring entrance queues, identifying safety issues near the stage, or receiving mobile camera streams. During a hectic summer season, quick setup and easy relocation are essential. The system reduces stress for operators and event organizers, and ultimately helps keep people safe.\u201d<\/em><\/p>

After seeing the PlexusAV Platform in action at ISE 2025, Event Control Center immediately recognized its potential.<\/p>

The Power of the Showcase<\/h2>

While an Event Control Center itself is not new, the real innovation lies in how it is organized, deployed, and experienced by its users. This is where the Showcase truly stands out.<\/p>

The temporary nature of events has long been one of the sector\u2019s biggest challenges. Every production is unique, and every location is temporary. The Showcase addresses this by creating an organized, ergonomic, and calm working environment in a matter of minutes\u2014one that feels like a permanent control room. This enables dispatchers and operators to work comfortably, efficiently, and healthily for extended periods.<\/p>

At any event, the Event Control Center acts as the operational nerve center. Security, first aid, traffic management, production, technical teams, and local authorities work side by side. By consolidating camera feeds, communication channels, crowd data, and external inputs such as weather information into a single, shared real-time overview, decision-making becomes faster and more effective, especially when every second counts.<\/p>

A further distinguishing feature of the Showcase is its location independence. Leveraging modern connectivity and the PlexusAV Platform, the Event Control Center can operate partially or entirely remotely. Stakeholders can monitor, communicate, or even manage entire disciplines from anywhere in the world, ensuring continuity of operations even when physical presence is not possible.<\/p>

After the busy 2025 season \u201cthe word was out\u201d and new projects knocked on Event Control Center\u2019s door. Because of these new projects, Event Control Center had to expand their fleet of Showcases and therefore invested in 29 P-AVN-2 Encoders\/Decoders<\/a>, 2 additional PlexusAV Visual Array (P-AVN-VA) and 2 additional PlexusAV Stream Conversion Gateway (P-AVN-SCG). All these were delivered in Q1-2026 and built into the Showcases in order to be ready for another busy summer season.<\/p>

One of our highlights for 2026 was in Seoul, Korea. On March 21, the world watched as BTS made their comeback with ARIRANG, a groundbreaking live event held at Gwanghwamun Square in Seoul. With over 100,000 attendees, a historic city center, and a global Netflix broadcast. It was a production in which operational control and situational awareness were of critical importance.<\/p>

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The PlexusAV Solution<\/h2>

2025 \u2013 Starting up<\/em><\/h3>

At the heart of the upgraded system is the PlexusAV Stream Conversion Gateway (P-AVN-SCG)<\/a>. This powerful gateway translates multiple AV-over-IP formats into a native IPMX network, effectively bridging technologies such as NDI, SRT, and RTSP. As a result, feeds from fixed venue cameras, mobile units, emergency services, and remote locations can interoperate seamlessly, including secure WAN-based video transport.<\/p>

Event Control Center also implemented the PlexusAV Visual Array (P-AVN-VA)<\/a> as its central management platform. This provides unified configuration and control of all PlexusAV and IPMX-enabled devices, rapid device discovery, and an intuitive browser-based interface with full support for open standards such as IPMX and NMOS.<\/p>

For encoding and decoding, twenty PlexusAV P-AVN-4 transceivers<\/a> were deployed. These were selected for their high performance, support for JPEG XS, H.264, and H.265, ultra-low latency, robust scaling, and future-proof IPMX integration.<\/p>

2026 \u2013 The word is out!<\/em><\/h3>

After the busy 2025 season \u201cthe word was out\u201d and new projects knocked on Event Control Center\u2019s door. Because of these new projects, Event Control Center had to expand their fleet of Showcases and therefore invested in 29 P-AVN-2 Encoders\/Decoders<\/a>, 2 additional PlexusAV Visual Array (P-AVN-VA) and 2 additional PlexusAV Stream Conversion Gateway (P-AVN-SCG). All these were delivered in Q1-2026 and built into the Showcases in order to be ready for another busy summer season.<\/p>

One of our highlights for 2026 was in Seoul, Korea. On March 21, the world watched as BTS made their comeback with ARIRANG, a groundbreaking live event held at Gwanghwamun Square in Seoul. With over 100,000 attendees, a historic city center, and a global Netflix broadcast. It was a production in which operational control and situational awareness were of critical importance.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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For this event, Event Control Center deployed multiple Showcases for the Joint Agency Control Center (JACC), enabling all stakeholders to operate from a single shared operational picture. Within a few hours, the JACC was fully operational and integrated:<\/p>